Privacy Policy

1. Introduction
DotsMed Diamond Nig Ltd ("DotsMed DNA") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website or services.

2. Information We Collect
We may collect the following types of information:

• Full name, email address, and phone number
• Genetic sample data submitted for testing
• Payment and billing information
• Device and browser information when you visit our website

3. How We Use Your Information
We use your information to:

• Process and deliver your DNA test results
• Respond to enquiries and provide customer support
• Send service-related communications
• Comply with legal and regulatory obligations

4. Data Confidentiality
All genetic data is treated with the strictest confidentiality. Your DNA results are never shared with third parties without your explicit written consent, except where required by law.

5. Data Storage & Security
Your data is stored securely on encrypted servers. We implement industry-standard security measures to protect against unauthorised access, loss, or misuse of your personal information.

6. Third Party Sharing
We do not sell or rent your personal data to third parties. We may share data with certified laboratory partners solely for the purpose of processing your test — under strict confidentiality agreements.

7. Your Rights
You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for data processing at any time
• Lodge a complaint with a data protection authority

8. Cookies
Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings at any time.

9. Contact Us
If you have any questions about this Privacy Policy, please contact us:

• Email: info@dotsmed.de
• WhatsApp: +49 162 2027109
• Website: dotsmeddiamond.com